Frequently Asked Questions

Please follow these steps:

1. Click the "Login/Register" button on the top right of the page (or click HERE).

2. While on the login screen click on the “request new password” button above the username/email box.

3. Input your email into the box, and then click the "Request New Password" button just below it.
(If your username/email address is not found, try some other email addresses.
If the system still cannot find your account, click HERE to contact support).

4. When you receive the email sent to you from MorningStarTV.com, open it, and then click on the link provided.
(If you do not receive the email in a few minutes, please check your spam folder).

5. On the website page that opens, click the “Log in” button

6. Find the boxes that say “password”, and input your desired password into both boxes.

7. Click the “save” button at the bottom of the page

Please refresh (reload) the page. If this does not fix the issue, please try a different browser.

We have two types of Subscriptions available:

Premium Subscription
Gives access to past (archived) SOS Services, Sunday services and TV shows.

Unlimited Subscription
Gives access to live and archived conferences
Includes Premium access

Premium content can be accessed on the Conferences, Sunday Services and School of the Spirit channels:
http://www.morningstartv.com/conferences (Unlimited Subscription)
http://www.morningstartv.com/sunday-services (Premium or Unlimited)
http://www.morningstartv.com/school-spirit (Premium or Unlimited)

To learn more about our subscriptions and make a purchase, click on Subscribe at the top of the page or click HERE.

Yes. To update your credit card, please login and navigate to the recurring payments section under "My Account" HERE.
Alternatively, submit a support request HERE.

To change your billing address, please let us know your new address HERE.

We do not currently have an “Upgrade” option. In order to change from a Basic Subscription to an Unlimited Subscription, you will need to first cancel your Basic Subscription (see instructions above) and then purchase a new Unlimited Subscription HERE.

Please navigate to the recurring payments section under "My Account" HERE to see a list of all your MorningStar payments with update/cancel options.
Alternatively contact us by clicking HERE.

To watch any live service* or conference session** simply click on “Watch Live” in the white menu at the top of the page.

**Please note that conference sessions are only available to Unlimited Subscribers who are logged in to their account.

*SOS and Sunday morning services are available to view live at no charge each week.

1. Login to your account (Use the blue "Login/Register" button at the top right of the page, or click HERE)
2. Under the Channels tab, click on Conferences and click on the video you would like to view.

*Please note that conference sessions are only available to Unlimited Subscribers.

Feel free to reach out to the Help Desk through the support contact page HERE.